Shipping and Returns Page ***IMPORTANT NOTE: All Our Products Are Shipped Out 100% New & In Best Condition. Our preferred courier will be FedEx, UPS, USPS & Other Industry-leading Truck Company to deliver large products, such as go karts. All our units will be shipped out in a well-secured package. Although large courier such as FedEx always provide excellent services, there are still a slight possibility that the package is damaged during transit. If this is the case, please DON'T accept the package and the courier will ship it back to our supplier directly. Then we can file an insurance claim on your behalf and there will be a new unit being shipped out after the claim has been approved.***

There is FREE SHIPPING and NO TAXES (except WY) on ALL orders (in the lower 48 states)!

SHIPPING As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers for shipment. If your order is in stock and we process the charges to your credit card it will ship within 5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within six business days of your order feel free to follow up with us at support@speednscooter.com or call us at +1-307-217-5686.

ORDER CONFIRMATION As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

ORDER SHIPMENT If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@speednscooter.com

All products ship NEW. We offer FREE SHIPPING and NO SALES TAXES to the lower 48 states via FedEx, UPS & First Class Priority Mail.

DAMAGES
Please inspect the packaging of your item(s) when they arrive. IMPORTANT: If the item is damaged, you can sign for it as Damaged and we can then file a claim with Fedex/UPS right away and have the item replaced. However, if there is damage and you sign for it as Not Damaged, then we will need for you to send information and photos on the damage so that we can work to file a claim with Fedex/UPS. You can send photos to support@speednscooter.com and we will process an insurance claim on your behalf.

RETURNS

If you are not completely satisfied with your purchase, please call our customer service department at . We can arrange a return authorization within 30 days of the receipt of your product. The product must be returned in new, resale-able condition in the original boxes for a refund or exchange. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) and in the original packaging.

Tracking number must be provided when returning a product. Buyer is responsible for all return shipping costs. There is a 35% restocking fee for all returned items and customers have to pay for the return shipping cost.

CANCELLATIONS AND REFUNDS

Order Has Not Been Shipped: There will be 15%(Out of product cost) administration fee when canceled. This is to account for the manpower hours used to ready and prepare your personal transportation product, which are not small items.

Order Has Been Shipped: Buyer is responsible for return shipping charges and a 35% restocking fee unless otherwise stated.

Refunds will only be issued to the original credit card or Paypal account that you used when placing your order.

If you have any queries about our products or would like to check availability of an item, please email us at support@speednscooter.com. You can also call us Monday-Friday 9 am-6 pm EST at +1 307-217-5686 .

Shipping and Returns Page 100% LOWEST PRICE GUARANTEE & PRICE MATCH POLICY:

We work our very best to ensure that we offer our customers with the absolute lowest prices online. We would like you to feel confident and pleased that you are getting the lowest price for your product compared to any other online store, and we will match their lowest price accordingly.

Our 100% Price Guarantee has some limitations: It does not apply to prices for our own store bought at different dates. We reserve the right to change prices due to fluctuating sale prices from our manufacturers Promotions such as rebates and buy one, get one free offers are not eligible The item must be in stock on the competitor website The competitor must be an online store, they must not have a retail location The website cannot be a discounter or auction website (eg eBay, Overstock, etc)

The competitor must be an Authorized Dealer for the product in question The Price Match Guarantee is for the final price after shipping and sales taxes. A lot of online stores advertise a lower price but tack on shipping charges and sales taxes in the checkout process, ultimately making their price higher than ours. We never have hidden fees. Feel safe knowing that you are purchasing the best possible price online from SpeednScooter - Buy from us today!

Shipping and Returns Page Our Mission

We believe everyone can make a difference to the world. Regardless it is a small or big difference. We’d like to end world hunger, or create a peaceful world. But when we work our way up to that, we want to make people’s lives just a little better.

With more and more people searching for solutions to save the earth and “go green”, Speed n Scooter is your last stop for all your scooter needs.

What sets us apart from other online retailers? We are offering the Lowest Guaranteed Price and FREE shipping for the lower 48 states. More importantly, we take customers satisfaction as our #1 priority. When we say #1 priority, we mean it. We would go the extra mile to make things perfect. We would treat our customers just like we treat our friends and family. We believe everyone wanted to be treated with courtesy and respect. We want you to come back again and again – even just a HI would be very grateful.

We are constantly updating new scooters and bikes, so please check in often and stay a while – browsing is strongly encouraged! You might find what you have not expected! We are different than a lot of huge stores. We typically answer all our customers email within minutes. We strongly take pride in our customers and will do whatever it takes to make you happy with the best price possible.

All products ship NEW. We offer FREE SHIPPING and NO SALES TAXES to the lower 48 states via FedEx, UPS & First Class Priority Mail.

If you have any queries about our products or would like to check availability of an item, please email us at support@speednscooter.com. You can also call us Monday-Friday 9 am-9 pm EST at +1 307-217-5686 .

Shipping and Returns Page After Placing An Order, What's Next?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

How Long Will It Take To Ship Out My Order? If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@speednscooter.com

What If My Product is damaged when I receive it?

Please inspect the packaging of your item(s) when they arrive. IMPORTANT: If the item is damaged, you can sign for it as Damaged and we can then file a claim with Fedex/UPS right away and have the item replaced. However, if there is damage and you sign for it as Not Damaged, then we will need for you to send information and photos on the damage so that we can work to file a claim with Fedex/UPS. You can send photos to support@speednscooter.com and we will process an insurance claim on your behalf.

If I would like return the product, what should I do? If you are not completely satisfied with your purchase, please call our customer service department at . We can arrange a return authorization within 30 days of the receipt of your product. The product must be returned in new, resale-able condition in the original boxes for a refund or exchange. Tracking number must be provided when returning a product. Buyer is responsible for all return shipping costs. There is a 35% restocking fee for all returned items.

What is your company's return and cancelation policy?

Order Has Not Been Shipped:

There will be 15%(Out of product cost) administration fee when canceled. This is to account for the manpower hours used to ready and prepare your personal transportation product, which are not small items.

Order Has Been Shipped: Buyer is responsible for return shipping charges and a 35% restocking fee unless otherwise stated.

Refunds will only be issued to the original credit card or Paypal account that you used when placing your order.